Cookie and Data Policy

This policy explains the information ENF collects from you and the use of this information by us. It also outlines how your information can be deleted, how long it stored and your choices regarding the information we collect from you. To improve user experience of our website and services we use cookies as described below.

By continuing to use our website you are agreeing to our use of Data and Cookies and acknowledging that you have read and understood this Cookie and Data Policy.

Data we collect and receive, data sharing & data usage

Website area / Data type	Personal data recorded	Description, data usage & data sharing
Useful Contacts	Names, phones, e-mails, Skype contact data (optional)	Shown on company profile pages and product profile pages.
Newsletter subscribers	Names, e-mails	Advertising emails sent to subscribers occasionally. The subscribers can receive relevant business communications from the carefully selected 3rd parties. Users can unsubscribe at any time.
Reviews	Names, e-mails	The data will be displayed on a company profile page in case a user gives a review of the company. Users can toggle it off or e-mail to ENF to delete the reviews.
Enquiry	Names, e-mails, phones, Skype contact data (optional), QQ contact data (optional)	Recorded when users make an enquiry via ENF system. This information is sent to the company the user wants to contact and also shared with 2-3 relevant companies that have matching products (only if the user allowed us to do this by clicking the corresponding option). ENF may calculate and share broad statistics such as number of enquiries for each country of origin.
Shield	IP addresses	We track usage by IP to prevent abuse.

Communication and newsletters

ENF can communicate by e-mail or in other ways (by the chat system, etc) with all the users if the need arises (such as e-mailing to Enquiry users, Useful contacts, directory listing management system users, etc).

When we communicate with users by the chat system we keep logs of the chat data for reviewing and we might leave offline-messages to users.

But we want to communicate with you only when you want to hear us. So in case you don’t please use the websites features or e-mail to us at support@enfsolar.com to unsubscribe and/or have your e-mail deleted.

Third parties

Third parties carefully selected by ENF can e-mail to all the users if the need arises. If you don’t want to receive communications from third parties please e-mail to us at support@enfsolar.com to unsubscribe and/or have your e-mail deleted.

ENF holds publicly available information on companies including company email and phone numbers. This information is shared with particular third parties (although we try to be careful with who gets this information and we have refused to sell this data to many customers who we feel will not make appropriate use of the data). If you object to this information being published you may have it deleted either through deleting this data yourself, or by emailing support@enfsolar.com to request the data is deleted (data will be deleted from our online database at the same time).

Data sharing

ENF may share your information with third parties who provide services on our behalf to help with our business activities. These companies are carefully selected by us and are authorized to use your personal information only as necessary.

Data storage time and location

We store the data we collect continually because we need the data for an adequate functioning of our services and website.

Data we collect are stored on servers located in USA, UK and China with application of all the appropriate safeguards.

Data copy

If you would like a copy of the personal data we hold about you, please write to: support@enfsolar.com

In order to help us process this request, please let us know if you have signed up for a newsletter or if you have made any trade enquiries on our product directories.

Data modification

For your data modification please use the websites features where applicable or e-mail to support@enfsolar.com

Data deletion

If you’d like your personal data deleted from our website please contact support@enfsolar.com

Data security

The security of your personal information is very important to us. We follow generally accepted standards and rules to protect the personal information submitted to us. For any questions about the security of your personal information, please contact support@enfsolar.com

Cookies are small data files that are issued to your device when you visit a website and they store information about your use of a service. They are not harmful to your devices and allow you to use many of the useful features of the website.

ENF uses cookies to improve the performance of our website and personalise your customer experience of our website.

We use the following cookies:

Cookie name	Cookie function
company_id	Stores the company id for logged in users.
currency	Set preferred currency when shows prices.
email & dp	Makes users auto logged in.
toughedLogInfo	Records users' login time.
user_id & user_name	Gets user id and username for logged in users.
homepage_fv_mark	Marks the first time website users.
policy_cookie	Marks users closed Cookie and Data Policy banner at the top of the website.
__atuvc, __gads, _ga and _gid	Google related track mark.
PHPSESSID	PHP uses this to track session.
solar_systemisNewUser, backsheetisNewUser, charge_controllerisNewUser, mounting_systemisNewUser, panelisNewUser, storage_systemisNewUser	Marks users access a page for first time or not.
customer_timezone	Records users' timezone to show correct time.
mounting_system_price	Marks users closed mounting system price note banner at the top of the website.
site_visits_times	Mark page visits, so we can stop showing a few snippets after 10 pages.
adwords	Mark users coming from Google Ads.
from_place	Marking where users come from.

To manage all cookies placed on your computer, mobile phone or tablet device through your web browser settings, please consult your browser's guide or visit www.allaboutcookies.org or www.aboutcookies.org for more information.

We regularly review the cookies we use and are continuously making improvements and changes to the ways we use cookies and we will keep this page updated.

Our customer’s privacy is extremely important to us and the cookies we use will in no way allow us access to your computer. The use of cookies helps ENF to improve the quality of service that we provide.

Information for EU customers

We are happy to inform you that ENF is GDPR compliant and has put in place processes and procedures to comply with the various provisions of GDPR:

- we reviewed current security and privacy processes in place to meet the requirements of the GDPR;

- identified the personally identifiable information (PII) / personal data that is being collected by us;

- analyzed how this information is being processed, stored, retained and deleted;

- established procedures to respond to data subjects when they exercise their rights;

- make every effort to secure data, such as encryption, stability and uptime, backup and disaster recovery, and regular security testing.